Parks and Recreation Ontario (PRO) Conference Papers 2015

20 Years of Leadership Quality and Excellence

Papers from the Annual Education Forum

Hosted by 
Parks and Recreation Ontario
Collingwood, Ontario
March 24-27, 2015

Using Quality to Drive Service Improvement

Using a quality management system can drive business and social results. Dovercourt Recreation Association has imported Quest, the quality...

Would I Follow Me? Inspiring Leadership

Your behaviour strongly influences the success or failure of your work group. This session invites you to reflect on your own leadership...


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