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SAFETY MATTERS IN ONTARO

Safety is a minimum standard expected by consumers of leisure services or patrons of recreation facilities. Prudent operators carefully construct strategies that meet the safety needs of consumers and staff while balancing economic and operational resources. Beyond meeting the moral commitment to provide a safe environment for consumers, recreation professionals recognize that by looking out for the welfare of their clients they are providing a valued service that make good business sense.

A comprehensive safety strategy involves compliance with legal obligations as outlined by pertinent legislation and adhering to generally accepted standards of practice. With more and more public information available about how to choose a safe and consumer friendly recreation environment, consumer expectations will only rise in the future.

Recreation customers are concerned about their physical safety in terms of emergency procedures, a clean and secure environment, staff qualifications, etc.

Injury prevention through appropriate screening mechanisms, facility maintenance protocols, staff training, etc. are and will be critically important to the successful operation of all recreation facilities.

And finally, privacy protection will be an increasing concern for consumers, especially privacy associated with personal details and financial information.

A proactive approach to including safety in an overall operating strategy will better serve recreation customers, enhance the public image of the organization, protect clients, staff and guests from injury and in doing so meet moral and legal obligations.

The main Acts and Standards affecting Safety in Ontario are: