This presentation, from the Parks and Recreation Ontario 2002 Annual Forum, provides information on what it takes to become a truly customer-centric organization. It looks at the roots of customer ser...
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A community sport council can play an important role in the ongoing advancement of a sport community. This session, from the Parks and Recreation Ontario 2002 Annual Forum, focusses on how to set up a...
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This presentation, from the Parks and Recreation Ontario 2002 Annual Forum, describes how individuals, citizen associations, and local institutions can become involved in early years initiatives as ad...
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This survey of customer satisfaction, and accompanying letter, was used as an example in the Branding and Benefits and Beyond the Words Customer and Service presentations at the Parks and Recreation O...
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After a brief introduction to the landscape industry in Ontario, this presentation at the Parks and Recreation Ontario 2002 Annual Forum, takes a look at Integrate Pest Management (IPM). The IPM accre...
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This presentation, from the Parks and Recreation Ontario 2002 Annual Forum provides an overview of national activities related to sport and physical activities, such as:Secretary of State’s Advisory C...
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This presentation, from the Parks and Recreation Ontario 2002 Annual Forum, provides an introduction to the major issues involved in designing and managing trails.
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A major part of recreation is managing risk through: identification and analysis of risk exposure, determining alternative options, selecting and implementing the best possible alternatives, and monit...
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These Elements formed part of a presentation at the Parks and Recreation Ontario 2002 Annual Forum. Forum 2002 - Uncovering Ontario's Best Kept Secret. The Seven Elements are presented in Getting Read...
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This presentation at the Parks and Recreation Ontario 2002 Annual Forum provides information on the expansion of the High Five Program across Canada. High Five is a quality assurance tool for children...
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This presentation was part of the session on Community Sport Councils at the Parks and Recreation Ontario 2002 Annual Forum. It provides an introduction to the concept of sport for all. See also Commu...
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A review of 10 trends that will affect recreation in the future.
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Born in the early 60s to the late 70s, the Nexus generation (the often misunderstood Generation X) is a sophisticated and savvy bunch. Combine them with the Velos Generation (generation Yers - those b...
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This presentation from the Parks and Recreation Ontario 2002 Annual Forum provides an overview of a project to introduce peer mentoring in sport and recreation programs for youth.
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This presentation from the Parks and Recreation Ontario 2002 Annual Forum provides an overview of a project to introduce peer mentoring in sport and recreation programs for youth.
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This presentation is from the Parks and Recreation Ontario 2002 Annual Forum. Through examination of academic literature, it illustrates & unpacks the links between recreation & citizenship de...
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