Assess and Enhance Your Community’s Recreation and Parks Services with the Service Excellence Program

Publisher/Sponsor: 

Alberta Recreation and Parks Association
Author/Presenter: 
Barb Pedersen

This presentation looks at ARPA’s Service Excellence Program (SEP), which helps municipal governments and other recreation and parks organizations assess their services in the areas of programs, parks, facilities, community building, and leadership and management. It looks at the 10 Organizational Core Competencies and 88 Practice Guidelines of SEP, and also shares stories from communities in Alberta who have used SEP over the past two.

Presentation from the 2012 Alberta Recreation and Parks Association Annual Conference and Energize Workshop

PDF icon Assess and Enhance

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