Not Just a Pretty Exterior! A Look into the Service Model that has Led to Increased Program Participation

Jeff Tareta

Speakers: Jeff Tareta, Jim Younker, Lorrie O'Brien, Kim Snider

Traditional methods of fostering participation and providing enhanced service in multipurpose recreation facilities may not be providing the level of engagement necessary to attract the community, and keep them actively involved. The Town of Canmore has partnered with Health Systems Group (HSG) to tailor a service and membership model for Elevation Place that not only has increased community participation, but has improved accessibility and a sense of belonging throughout the community. Discusses what has led to this success, and describes their innovative approach to increasing community engagement.

Presentation from the 2014 Alberta Recreation and Parks Association Annual Conference and Energize Workshop

PDF icon C3 Canmore Elevation Place Service Model

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