Parks Travel 2.0: How Park Agencies are Embracing Information Technology and Its Impact on Visitor Experience

Elizabeth Halpenny

This session examines how society currently uses information technology when planning and engaging in tourism. Using the five phases of visitor experience, from pre-trip planning to the recollection phase, examples of best practices employed by protected area agencies and non-profit attractions from around the world are highlighted.

Presentation from the 2011 Alberta Recreation and Parks Association Parks Forum

PDF icon Parks Travel 2.0 Presentation

Share Your Thoughts