Parks Travel 2.0: How Park Agencies are Embracing Information Technology and Its Impact on Visitor Experience

Publisher/Sponsor: 
Author/Presenter: 
Elizabeth Halpenny

This session examines how society currently uses information technology when planning and engaging in tourism. Using the five phases of visitor experience, from pre-trip planning to the recollection phase, examples of best practices employed by protected area agencies and non-profit attractions from around the world are highlighted.

Presentation from the 2011 Alberta Recreation and Parks Association Parks Forum

PDF icon Parks Travel 2.0 Presentation

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