Understanding the People Who Use Your Facility

Publisher/Sponsor: 
Author/Presenter: 
Rod Macdonald

Quickly profiling users with easy-to-understand techniques allows connection and communication at a level most facilities will be unable to match. This session from the 2009 Parks and Recreation Ontario Education Forum explains how to better connect with a user population in order to increase facility use and to ultimately enhance the success of a facility.

PDF icon Understanding people

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