This project was part of our ongion process to measure customer satisfaction levels at the City of Saskatoon public drop-in opportunities and facilities.
In 2000 the City of Saskatoon Leisure Service...
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In fall of 2005, the Leisure Services Branch moved to a new program registration system (CLASS). As part of the new registration system implementation, the Branch started to ask customers for their e...
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The purpose of the survey is to determine what factors contribute to a good experience with the 40 hours community involvement requirement for high school graduation, and what changes stakeholders wou...
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The purpose of the survey is to determine what factors contribute to a good experience with
the 40 hours community involvement requirement for high school graduation, and what changes
stakeholders w...
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A postcard-style survey for feedback from campers in provincial parks.
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Fast Consulting was retained by the City of Saskatoon Leisure Services Branch to conduct qualitative research with two distinct groups: (i) individuals who are interested in becoming a certified aqua-...
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This comment card is meant to gather information on customer satisfaction with programs and facilities.
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This resource has two parts. The Audience Questionnaire Guidelines will help you get to know your audience so you can plan and present appropriate sports activities, programs, and services. The Commun...
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This provides two tools: a Program Logic Model for to use in evaluating sports program or services, and a pre- and post-session questionnaire for participants. These Tools are based on the simple ques...
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This questionnaire asks about satisfaction levels with rental facilities.
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A questionnaire for elementary students to evaluate environmental education programs presented in the school.
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This manual deals with one type of social research called 'needs assessment'. There are many other forms of research used in the fields of recreation, leisure and multiculturalism. Some of the other w...
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This survey of customer satisfaction, and accompanying letter, was used as an example in the Branding and Benefits and Beyond the Words Customer and Service presentations at the Parks and Recreation O...
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This is a sample of a survey form to collect customer satisfaction information about use of Saskatoon's municipal golf courses.
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In March 2007, the City of Saskatoon contracted Insightrix to conduct a telephone survey of the general public to gain feedback about potential changes to the 50 metre pool portion of the Harry Bailey...
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This survey was used to determine awareness and use of recreation programs, facilities and parks, along with demographic information.
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This short questionnaire collects cusomter satisfaction data about facilities, programs, concessions and customer service.
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This manual is designed to help public-sector organizations decide whether and how to gather customer feedback. It provides an array of techniques to help you seek and use information that you hear fr...
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This report summarizes the results of the Kinsmen Park Rides survey conducted by Insightrix Research Services on behalf of the City of Saskatoon. The objective of the survey is to gain feedback from ...
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The purpose of this survey was to obtain opinions and practices of Saskatchewan residents with regards to leisure activities. More specifically, the goals were:To determine how satisfied residents are...
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This survey asks questions about level of satisfaction with programs and services at the Senior's Centre.
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This needs assessment survey asks about the program interests of community members for the new centre to be opened later in the year. There are questions about aquatics, fitness, arts, culture, herita...
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A survey about community hall needs.
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A survey about satisfaction with booking, facilities, and customer service.
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This evaluation form asks parents to comment on the instructor, class scheduling, facility and fees as well about other lessons the child may be involved in.
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A brief customer feedback form for park visitors.
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A customer satisfaction survey for users of the fitness and aquatic centre programs and facilities.
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A brief customer questionnaire regarding programs of the park system.
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A postcard-style community needs assessment survey.
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One of the chief barriers to many recreation practitioners collecting necessary information has been the difficulty in developing the kinds of questions necessary to collect the appropriate data. The ...
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Sample of a survey to collect comparative data from various municipalities about summer staff recuritment and retention, closure policies, programs and cost recovery.
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This survey is designed to obtain community views concerning current and future recreation facilities and services in Red Deer, using a mailout/mailin process that is fully described by Don K. Dillman...
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This survey was designed to obtain community views and opinions about regional parks and trails in the Cowichan Valley, which includes nine electoral areas and four municipalities. Includes cover lett...
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This survey on all recreation services asks questions about levels of participation, motivation for and barriers to participation, level of satisfaction and demographics.
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This survey asks questions about awareness of and participation in recreation programs as well as the use of specific recreational facilities.
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This evaluation form collects data from parents about program scheduling and content, costs, staffing, registration and communication.
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A survey for parents/guardians of children who attended summer camps, to determine satisfaction with programming, staff, facilities and hours.
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This survey form asks parents how the program has impacted their children in terms of life skills, physical fitness and other characteristics.
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A survey of different types of use of road-based and off-road trals including cycling, mountain biking, hiking, snowmobiling, atv use and equestiran. The survey was used in the development of a trails...
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Reports the results of a survey to evaluate swimming lessons. Staff will use the open-ended comments to develop a priority listing of issues to be addressed. Provincial Red Cross has been provided wi...
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A survey to measure customer satisfaction with swimming lessons in the city. Includes comments on success with online surveys.
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This presentation from the Parks & Recreation Ontario 2010 Educational Forum & National Exchange covers the basics of survey design to collect both quantitative and qualitative data to assess levels o...
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Survey responses were used to compile a training directory, which OCVI will promote throughout Ontario. Responses will also be used to assess gaps and priorities, to facilitate the availability of cap...
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A brief evaluation form for trips sponsored by the park system.
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This questionnaire asks about user satisfaction with the facilities and services provided.
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Example of an online survey used to obtain information about users and non-users of the LIN web site - characteristics, usage patterns, and service preferences.
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